Matilda Njoroge

Matilda Njoroge is an experienced executive manager with a strong background in legal services, professional advisory operations, and corporate administration. She brings a structured, governance-driven and client-centred approach to managing complex professional services environments.

Her experience includes working within a law firm, where she supported legal and advisory matters through client relationship management, legal administration, document control, compliance support, workflow coordination, and executive diary management. She has also served as a Client Experience Executive, playing a key role in enhancing service delivery and client satisfaction.

Matilda has additional experience in Occupational Safety and Health (OSH) services, supporting compliance and regulatory documentation, as well as conducting academic and professional research. Her background further spans the financial services sector, where she supported sales and marketing within a financial advisory context, and the real estate industry, where she provided executive administrative support to C-level executives.

Known for her discretion, attention to detail, and operational leadership, Matilda excels at coordinating multi-stakeholder engagements and translating legal, regulatory, and commercial processes into clear, client-friendly communication. She combines executive professionalism with a warm, service-driven approach focused on efficiency, trust, and exceptional client experience.